This Privacy Policy (“Privacy Policy”) governs the manner in which Cypress Capital Ventures LLC (“CCV”) through the service provided by NaturalGasPlans.com collects, uses, maintains and discloses information collected from users (each, a “User”) of NaturalGasPlans.com together with its subdomains, content and services (the “Site”). When using any of the services provided by the Site you consent to the collection transfer, storage, disclosure, and use of your information as described in this Privacy Policy. This Privacy Policy applies to the Site and all services offered by the Site.
We have implemented this Privacy Policy because the privacy of all of our users is extremely important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with the Site. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, first and last name and an email address.
We’ve tried to keep it as simple as possible. Your privacy matters to CCV, please do take the time to get to know our practices – and if you have any questions you can contact us at legal@naturalgasplans.com.
Personal Information: What We Collect and How We Collect It.
We receive and/or collect Personal Information from you based on the actions you take when you visit the Site. We use this information to measure and improve the service provided to you by the Site in the following ways:
- User Account Information. When you create or reconfigure an account on our site, or create an account with a retail energy provider as facilitated through our site, you provide some personal information, such as your name, username, password, email address or phone number. We may use this information to periodically contact you. We do not sell, rent, or share email addresses and never will.
- Web Browser Cookies, Log-Files and Tracking Technologies. Our Site uses “cookies” log-files and other tracking technologies that are anonymous in nature and do not identify you as an individual. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Such information may include your computer IP address, unique mobile device identifier, browser type, ISP or carrier name, and the actions you take on the Site whenever you visit. This information gives us insight on how our users use our Site and our services.
- Clickstream Data. We also obtain data that logs the content on which you click while browsing and records your actions on the Site called clickstream data. Clickstream data can also tell us the type of computer and browsing software you use, the address of the website from which you linked to our Site, and the pages you access on the Site. This information allows us to narrow or limit the advertising materials provided to you based on your prior online activities or preferences.
Choice Regarding Your Personal Identification Information
We will collect personal identification information from you only if you voluntarily submit such information to us. At all times, you may choose whether or not to provide or disclose Personal Information. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site related communications that involve our interaction with you or enjoying the services that the Site offers. Users may visit our Site anonymously.
How We Use Collected Information
We may use Personal Information collected from you in one or more of the following ways:
- to enable site features, and to retrieve and provide analysis of data you choose to enter into the Site,
- to send you important notices, such as communications about changes to your account, and our Site’s and services’ terms, conditions, or policies,
- to solicit input and feedback to improve our Site and services and customize your user experience,
- to enable you to communicate with other Users,
- to contact you via email, telephone, text or chat in a manner required by law,
- to meet contractual obligations,
- to send you reminders, technical notices, updates, security alerts, newsletters, support and administrative messages, and service bulletins, By providing us your email address when creating a user account or registering for our newsletters you explicitly agree that we may send you such updates, newsletters, and requests,
- to inform you about new products or promotional offers, or other opportunities which we feel will be of interest to you, and to provide advertisements to you through our Site, email messages, text messages, applications, or other methods of communication,
- to manage our Site’s administration, forum management, or fulfillment,
- to provide customer service and technical support,
- to administer surveys, sweepstakes, giveaways, contests, or similar promotions or events sponsored by us or our partners,
- to prevent fraud or potentially illegal activities, enforce our Sites’ Terms of Use or to comply with applicable law,
- for internal purposes such as auditing, data analysis, and research to improve our products, services, and communications,
- to allow you to sign up for special offers from third parties through our sites,
- to use anonymized personal information to run (or authorize third parties to run) statistical research on individual or aggregate trends.
- We may disclose your Personal Information or any information you submitted via the Site if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our terms of use including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of the Site, its users, yourself or the public.
In addition to the uses described above, we may use Personal Information that we collect for other purposes that are disclosed to you at the time we collect the information, or with your consent.
Sharing Personal Information
We may share Personal Information about you with third parties in the following circumstances:
- We may engage third parties to perform services on our behalf, including maintenance services, hosting, data storage, security, analytics and data analysis, payment processing, assisting in marketing efforts, email and text message distribution, customer service, providing certain interactive tools, and conducting surveys and sweepstakes.
- Your Personal Information, and the contents of all of your online communications on or through our Site may be accessed and monitored as necessary to operate our Site, and may be disclosed:
- to satisfy any applicable laws or regulations,
- to defend ourselves in litigation or a regulatory action,
- in order to protect the rights or property of CCV and our affiliates, including to enforce our Site’s Terms of Use,
- when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a subpoena, court order, or search warrant),
- where we believe our Site is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and risk management, and
- when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public generally.
- In addition to the instances described above, we may share Personal Information that we collect in a manner disclosed to you at the time we collect the information, or with your consent.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and generally accepted industry standards for security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored on our Site.
We use the information we have to help verify accounts and activity, and to promote safety and security on and off of the services provided by the Site, such as by investigating suspicious activity or violations of our terms or policies.
Collection of Information by Third-Party Sites
We may use a reputable third party to present or serve advertisements that you may see on the Site. These third party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our Privacy Policy.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Opting-Out
You explicitly agree that we may send you notifications regarding the Site, our services, third party’s notifications and/or advertisements, and requests to rate our Site. You may choose not to receive future promotional, advertising, or activity related emails from us by selecting an unsubscribe link at the bottom of emails/notification that you receive from us.
Opting Out of Requested Communications: Requested communications include, for instance, email newsletters that may be expressly requested by you or which you consented to receive. after you request such communications, you may “opt out” of receiving them by using one of the following methods:
- Select the email “opt out” or “unsubscribe” link, or follow the opt-out instructions included in each email communication.
- To unsubscribe from text messages delivered to mobile devices, reply to the message with the words “STOP” or “END.”
- Return to the web page(s) where you originally registered your preferences and follow the opt-out instructions.
- Contact us. Please provide your name, contact information, and specific relevant information that you no longer wish to receive and submit it to contactus@naturalgasplans.com.
Access/Accuracy
If you are a registered user of the services provided by the Site, we provide you with tools and account settings to access, correct, delete, or modify the personal information you provided to us and associated with your account.
To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any inaccuracy in your Personal Information that we may be storing, or otherwise amend or delete your Personal Information, you may submit a request by send an email to legal@naturalgasplans.com. Your email should include adequate details of your request.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy does not cover the use of cookies by any advertisers.
Children’s Privacy
The Site is not directed to children under the age of 13 years. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years. If you are under 13, please do not disclose or provide any information.
Should this policy change, we would comply with the Children’s Online Privacy Protection Act, which requires us to notify and obtain consent from a parent or guardian before we collect, use and disclose the personal information of children who are under 13 years of age.
Unless our sites and services contain the “Privacy Rights for California Minors in the Digital World” supplemental terms, our sites and services do not collect age from users under 18. If you reside in California and are a minor (you are under 18 years of age) and you are using a site or service that collects your age as a registration requirement and you submit content, please follow the instructions on the supplemental terms to request removal of public content.
Our California Do Not Track Notice
We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as ad servers, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Site.
Your California Privacy Rights
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a sweepstakes or other promotion on one of our sites, for example. If you ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion since we do not share information with any third party (other than our service providers) on an ongoing basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not “opt in” to such use when you provide personal information on one of our sites.
Users residing in certain jurisdictions, like California, have a right to access personal information held by us about them and their right of access can be exercised in accordance with applicable law. California law requires certain businesses to respond to requests from California residents asking about the business’s practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the resident has exercised an option to opt-out of such information-sharing. We have such a policy in place.
California residents may request further information about our approach to this law by writing to us. When writing to us, you must put the statement “Your California Privacy Rights” in the body or subject line of your request, and include (i) the name of the site about which you are contacting us, (ii) any unique site identifier associated with you (like member number or forum handle), (iii) your name, and (iv) your contact information. Please submit requests by email to legal@naturalgasplans.com and allow 30 days for a response. We will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
In the Event of Merger, Sale, or Bankruptcy
In the event that we are acquired by or merged with a third party entity, we reserve the right to transfer or assign Personal Information that we have collected as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how Personal Information is treated, transferred, or used. In any of the circumstances described in this paragraph, the information will be subject to the privacy policy of the purchaser or assignee.
Changes to This Privacy Policy
The Site has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Site, and your continued use of the Services thereafter means that you accept those changes. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance Of These Terms
This Privacy Policy forms part of Cypress Capital Ventures LLC Terms of Use and Service Policy, available at Terms of Service. By using this Site, you signify your acceptance of this Privacy Policy and the processing of Personal Information for the purposes set forth herein. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us at legal@naturalgasplans.com or by U.S. Postal Mail at the following address:
Cypress Capital Ventures LLC
16635 Spring Cypress #991
Cypress, Texas 77410
Last revised: February 4, 2020