Duke Energy Ohio: A Customer-Focused Utility with Sustainable Goals

  • Written By: Kelly Bedrich

  • Duke Energy Ohio is part of the larger national Duke Energy (NYSE: DUK), which provides power services in Florida, Kentucky, Indiana, South Carolina, North Carolina, and Ohio. Duke Energy Ohio has approximately 840,000 commercial, industrial, and residential customers, all based in the southwest part of Ohio. If Duke Energy is your Ohio gas utility, you can participate in Gas Customer Choice, and choose your gas supply company.

    Duke Energy Natural Gas Deregulation

    You’re not stuck with one gas utility company when you live in Duke Energy’s service area.

    This Ohio utility offers a Gas Customer Choice program, which lets you research gas suppliers in your area to find the best natural gas rate for your home.

    Even if you switch to a new supplier, Duke Energy will still continue to read your meter, supply the same reliable natural gas as always, do the same routine safety checks, and respond to any natural gas leak or emergency.

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    >>Shop Duke Energy Ohio Electricity

    The Duke Energy Ohio Service Area

    Duke Energy Ohio offers natural gas service to communities in southwest Ohio, covering an area of about 3,000 square miles. Some of the cities include the major metropolitan area of Cincinnati and its surrounding suburbs, plus Bethel, Williamsburg, Hamilton, Middletown, and Georgetown.

    If you live in the Duke Energy territory, your natural gas (and power) are deregulated and you can shop for natural gas and electricity.

    >>Shop Duke Energy Electricity Rates in Ohio

    History of the Duke Energy Company

    Duke Power began as a small utility company in the early 1900’s in the Carolinas.

    In its early days, they focused its attention on creating hydroelectric power generation stations. After World War II, the company began expanding its generation capacity, and by 1965 it included its first nuclear facility, the Keowee-Toxaway Project.

    Duke Power added natural gas as another of its services in 1997 when it merged with PanEnergy. The resulting company is now known as Duke Energy. Duke entered the Ohio natural gas and energy market in 2006 when it acquired Cinergy, which used to include Cincinnati Gas & Electric Co. and PSI Energy Inc.

    Duke Energy Highlights

    Duke’s commitment to customer service is second to none.

    The utility provides online tools such as outage maps, calculators, and lists of customer energy savings tips. The company has leveraged the power of its corporate power and infrastructure for good, giving customers more power to save energy and money.

    Every winter, they donate $100,000, and matches the same amount when customers donate, creating a HeatShare fund that helps those Ohio residents in the most need to pay their winter heating natural gas bills. The long, cold Ohio winters make it difficult for seniors and others on fixed or low incomes to keep their homes warm. With the HeatShare fund, there is money set aside to help make sure this crucial service continues throughout the season.

    With the help of its parent company, Duke Energy Ohio combines excellent community service, responsible energy usage, and money saving options for all southwestern Ohio customers. This is not just a utility company, it’s also a good community member.

    About Kelly Bedrich

    Kelly Bedrich co-founded NaturalGasPlans in 2016 with the goal of simplifying the complicated process of buying energy. As president and chief technology officer, Kelly keeps our development team focused on providing a user-friendly website. When not reading the latest on technology and finance, Kelly enjoys celebrating Taco Tuesday, listening to live music at local venues, and hiking.

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